Shipping and delivery

PLEASE NOTE: It is the customer's responsibility to ensure that items they have ordered can be legally imported to the destination country. Regulations may prohibit certain manufacturing materials and/or LGBTQIA+ content. Please note that the customer is responsible for any import duties, goods and services tax (GST), value added tax (VAT), and customs fees.

Shipping Restrictions

As our shipping mod is located in North America, we ask that anyone placing orders to be shipped to the following countries please include their tax ID. If you do not provide your tax ID, we will reach out during the shipping process via the email provided.

Brazil
Colombia
Mexico
Saudi Arabia

Shipping Restrictions

We are unable to ship to the following countries due to sanctions outside of our control:

Afghanistan
Belarus
Brunei Darussalam
Gaza Strip
Iran
Lebanon
North Korea
Myanmar
Niue
Russian Federation
Syrian Arab Republic
Yemen

If you live in a particularly unstable or difficult to reach region, please consider reaching out to the mods before ordering to ensure we can get your package to you.

Additionally, as a matter of solidarity, because we cannot currently ship to the Gaza Strip, we will not be shipping to Israel.

Shipping Times

Please note that items will ship after production is complete. Production does not begin until pre-orders have closed.

Below are our estimated delivery times. Please note that these are ETAs from the point the package is physically dropped off at the post office:

Canada / Major Urban Centres / Regular Parcel : 4 - 10 business days
Canada / Non-Major Urban Centres / Regular Parcel : 4 - 13 business days
USA / Small Packet (Air/Surface) : 5 days - 4 weeks
International / Small Packet (Surface) : 4 - 12 weeks

Digital Deliveries

Digital deliveries will arrive via email, to the email address you used when completing your purchase.

Digital deliveries will be sent out the same week that physical shipping begins.